Question 1

WHY DID YOU IMPLEMENT THIS PARKING PROGRAM?

Accepted Answer

The program provides an improved on-mountain experience by reducing traffic congestion and providing assurance there will be a parking space for our guests without them having to arrive hours before first chair. The benefits of the program include a reduction in grid-lock traffic, improved traffic flow, a better guest and employee experience, less impact on our community, and a reduction in our carbon footprint.

Question 2

HOW DOES THIS PARKING PROGRAM HELP TO RELIEVE TRAFFIC CONGESTION?

Accepted Answer

The parking program reduces the numbers of cars on the road and encourages guests to carpool and use alternative transportation options. Through these measures, our parking program contributes to alleviating traffic congestion and creating a more sustainable transportation environment.

Question 3

WILL I NEED A RESERVATION EVERY DAY OF THE WEEK?

Accepted Answer

No, parking Monday through Friday (non-holiday) is free at any time of day with no reservations required. On Saturdays, Sundays and select holiday periods, parking after 1 PM is free and does not require a reservation as space becomes available.

Question 4

WHEN DO THE PARKING LOTS REQUIRE A PARKING RESERVATION?

Accepted Answer

We will require parking reservations during high-demand periods starting December 5th, 2026. We define these high-demand periods as weekends (Saturdays & Sundays) and holiday periods.2026-27season dates that require a reservation:December:5th - 6th12th - 13th19th - 31st (Holiday Period)January:1st - 3rd (Holiday Period)9th - 10th16th - 18th (Holiday Period)23rd - 24th30th - 31stFebruary:6th - 7th13th - 21st (Holiday Period)27th - 28thMarch:6th - 7th13th - 14th20th - 21st27th - 28thApril:3rd - 4th10th - 11th

Question 5

WHAT IF I JUST SHOW UP AND PARK BUT DON’T HAVE A PARKING RESERVATION?

Accepted Answer

While we hope our guests will be a part of the solution, and not the problem, initial violations assessed will start at $100. If not paid within 10 days, it will increase to $200. Subsequent violations are subject to increasing penalties through Placer County parking enforcement*, season pass suspension and tow. Additional information on penalties and resolution is available at parkpalisadestahoe.com

*Placer County Parking Enforcement Fine Schedule 
1st violation $150 
2nd violation $250 
3rd violation $450

Question 6

WHAT HAPPENS IF I MAKE A RESERVATION AND DON’T SHOW UP OR CANCEL?

Accepted Answer

It is imperative that you cancel your reservation at parkpalisadestahoe.com to make your space available to another guest. If you do not cancel by 9 AM PST on the day of your reservation, initial violations are $100. If not paid within 10 days, it will increase to $200. Subsequent violations are subject to increasing penalties including season pass suspension. Additional information on penalties and resolution are available at parkpalisadestahoe.com

Question 7

HOW CAN I PARK FOR FREE?

Accepted Answer

Make a free parking reservation (More information below) at parkpalisadestahoe.com  
Come Monday – Friday non-holiday (midweek) – NO reservation necessary 
Carpool with a with a friend that has a parking reservation 
Any day after 1pm 
Park and Ride programs from Truckee and Tahoe City, drop-off, TART Connect and Mountaineer within Olympic Valley and Alpine Meadows (micro-mass transit) 
Sports Basement Ski Bus 
Stay in the Village (1 car per room) 
Become an employee

Question 8

HOW MANY FREE RESERVAITIONS, INCLUDING CARPOOL 4+, WILL BE OFFERED?

Accepted Answer

The majority of our reservations are free, including Carpool 4+.

Question 9

WHEN WILL CARPOOL 4+ RESERVATIONS BECOME AVAILABLE?

Accepted Answer

Carpool 4+ reservations open at noon each Tuesday along with an early season allocation for the upcoming weekends and holiday periods. You must check in on the day of your reservation with 4 or more people in your vehicle.

Question 10

HOW MANY RESERVATIONS AM I ALLOWED TO MAKE

Accepted Answer

You may only make one reservation per day at one designated base area. You may choose to start your day at The Village at Palisades Tahoe or Alpine Main Lodge. This policy ensures fair access for all by preventing a single guest from occupying multiple spots and reducing availability for others.

Anyone caught gaming the reservation system is subject to forced cancellation of reservations at the discretion of Palisades Tahoe.

Question 11

WILL YOU HAVE DESIGNATED SPOTS FOR FREE AND PAID PARKING RESERVATIONS?

Accepted Answer

No, there won't be designated spots or sections for parking reservations. Guests can park anywhere in the parking lot. However, guests will need to indicate whether they will be parking on the Palisades or Alpine.

Question 12

WHAT IF THE RESORT IS CLOSED DUE TO WEATHER ON A DAY I HAD A RESERVATION?

Accepted Answer

If the resort is closed, your parking reservation will be canceled, a refund will be provided for any paid reservations.

Question 13

WHAT IF THERE ARE ROAD CLOSURES DUE TO SNOW? CAN I GET A REFUND?

Accepted Answer

Yes, if you cancel your parking reservation up until 9 AM the morning of. We will also be addressing these situations on a case-by-case basis.

Question 14

WHAT IF I’M JUST VISITING THE VILLAGE AND NOT SKIING?

Accepted Answer

Reservations will be required on Saturdays, Sundays, and select holiday periods before 1pm.

Question 15

DOES THIS APPLY TO PREFERRED PARKING?

Accepted Answer

No, this does not apply to preferred parking in any way.

Question 16

CAN I PARK TRAILERS, CAMPERS OR OTHER TOWED VEHICLES AT PALISADES TAHOE?

Accepted Answer

No, trailers, campers, and other towed vehicles, including snowmobile trailers, boat trailers, and 5th-wheel trailers, are not permitted in our parking lots.

This policy ensures a smoother parking experience for all guests by maximizing space and improving traffic flow. Guests arriving with these types of vehicles are encouraged to explore alternative parking options offsite.

FREQUENTLY ASKED QUESTIONS